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Privacy Policy

Oui Care Communication, a subsidiary of the Oui Care Group dedicated to communications, is committed to your privacy. Oui Care Communication complies with the EU General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and the amended French Data Protection Law (Loi Informatique et Libertés).

This privacy policy informs you about how Oui Care Communication handles personal data when you interact with us on our website https://ouicare.com/ and your rights about your personal data.

What data do we collect from you and how do we use it?

Oui Care Communication might collect and use :

  • Identification data (last name and first name, email address) : this data is essential for a qualitative answer to your questions
  • Technical data (browser version, operating system, IP address…) : this data is necessary for optimal display and functioning of our website
  • Browsing data : our website may use cookies, which are text files with small pieces of data that are used to identify your computer. Some of them are strictly necessary, as they are used to enable browsing on our services, and others are optional (to personalize content and advertising, provide social media features and analyze how people use our site). You can decide which optional cookies to accept by clicking on “Politique des cookies”, where you can also find more information about how your personal data is processed.

Oui Care Communication only collects the data that is strictly necessary to these defined purposes. Depending on the purpose for which the data is used, the legal basis for the processing of your data can be the performance of a contract, your consent that you may withdraw at any time, our legitimate interest in accordance with your fundamental rights and freedoms or compliance with legal and regulatory requirements.

How do we collect or receive your data ?

The data might be collected directly from you, through our contact form, or indirectly, regarding technical or browsing data. 

Who may access your personal data ?

People having access to your personal data are authorized employees within Oui Care Communication. 

Oui Care Communication may communicate personal data to other legal entities within the Oui Care Group, as well as its contractual partners and service providers, within the limits necessary for the execution of the purposes described above. 

We may share personal data to the official organs and competent administrative or judicial authorities, within the limits authorized by the applicable regulation. 

Processings may involve the transfer of personal data outside the European Union. In this case, these transfers are processed in a manner that guarantees and ensures appropriate security and confidentiality of the personal data.

How long do we keep your personal data ?

Oui Care Communication keeps personal data for the duration strictly necessary for the purposes pursued, including as described in this Privacy Policy and in accordance with legal and regulatory requirements.

Oui Care Communication will keep identification data for a maximum of 2 years and technical or browsing data for a maximum duration of 13 months.

How do we ensure data security ?

Oui Care Communication takes all physical, technical and organizational measures needed to ensure the security and confidentiality of personal data, particularly in view of protecting it against loss, accidental destruction, alteration, and non-authorized access.

These measures may include practices such as limited access to data, contractual guarantees in the event of recourse to an external service provider, regular reviews of our privacy practices and policies, physical and logical security measures (secure access, authentication process, backup copies, anti-virus software, firewalls, etc. ).

How can you exercise your rights and contact our DPO ?

In accordance with the GDPR and the amended French Data Protection Law,  you have the following rights:

–  The right to be informed and the right of access ;

–  The right to rectification ;

– The right to erasure/right to be forgotten ;

–  The right to withdraw consent at any time for data processing based on content ;

–  The right to object to processing based on legitimate interests ; 

– The right to restriction ; 

–  The right to data portability where processing is based on a contract or your consent, and the processing is carried out by automated means;

–  The right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French supervisory authority in charge of compliance with obligations regarding personal data

For any further information or to exercise these rights, you can contact our Data Protection Officer (DPO):

  • by email : dpo@ouicare.com
  • by post : Oui Care – Service Protection des Données Personnelles, 85 boulevard Marie et Alexandre Oyon CS 85533, 72055 Le Mans Cedex 2

To get a better understanding of your rights, you may also visit the CNIL website: http://cnil.fr.

Last update on  08/29/2023